Privacy Policy

1. Information we handle

Your photo library

With your permission, the app accesses photos and videos in your device library to find similar photos, burst photos, screenshots, blurry images, and large videos; estimate recoverable storage; and help you choose items to delete. This analysis happens on your device. Photo and video contents, thumbnails, and filenames are not sent to us, PostHog, or RevenueCat.

The app may store scan results, cleanup selections, preferences, and other app state locally on your device. You control deletion: the app only asks the operating system to delete items after you confirm your selection.

App usage and technical information

We use PostHog to understand how the app performs and which features are useful. It may receive an automatically generated anonymous identifier, app lifecycle and screen events, device and operating-system information, IP-derived general location, and feature events such as:

• onboarding progress and photo-permission status;
• scan totals, estimated recoverable bytes, and whether enhanced analysis was used;
• the number of items and estimated bytes cleaned;
• paywall, purchase-result, restore, and settings events.

These analytics do not include your name, email address, photo or video content, thumbnails, or filenames. We do not use session replay or advertising trackers in the app.

Purchases and subscriptions

If you view, buy, or restore a premium product, Apple App Store or Google Play processes the payment. We do not receive your full payment-card details. RevenueCat helps us manage purchases and entitlements and may process an anonymous app user identifier, device and app information, purchase receipt or token, product purchased, transaction dates, subscription status, and related purchase information.

Support communications

If you contact us, we receive the information you choose to send, such as your email address, message, device model, operating-system version, and any attachments. Please do not send us private photos or videos when requesting support.

Website information

You can browse our website without creating an account. Our hosting provider may process standard request and security-log information, such as IP address, browser type, requested page, and date and time of access, to deliver and protect the website. The website does not currently use advertising cookies or cross-site tracking technologies.

2. How we use information

We use the limited information described above to:

• provide scanning, cleanup, and premium features;
• process and restore purchases and verify entitlements;
• maintain, troubleshoot, secure, and improve the Services;
• measure feature performance and understand app usage;
• respond to support requests; and
• comply with law and enforce our agreements.

Where applicable law requires a legal basis, we process information as necessary to provide the Services you request, for our legitimate interests in operating and improving the Services, to comply with legal obligations, or with your consent where required.

3. When information is shared

We do not sell your personal information. We may share it with:

• PostHog, which provides product analytics;
• RevenueCat, which manages purchase validation and subscription entitlements;
• Apple and Google, which distribute the app and process in-app purchases;
• hosting and email providers, which deliver the website and support communications;
• authorities or other parties when reasonably necessary to comply with law, protect rights and safety, or address fraud and security; and
• a successor in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.

Third-party services process information under their own terms and privacy practices. You can review the privacy policies for PostHog, RevenueCat, Apple, and Google.

4. Retention

Information stored only on your device remains there until you delete it, clear the app’s data, or uninstall the app, subject to how your device handles backups and recently deleted media. Analytics, purchase, website-log, and support information is kept only for as long as reasonably necessary for the purposes in this policy, including security, support, legal, accounting, and subscription-management requirements. Our providers may retain information according to their own policies and legal duties.

5. Your choices and rights

• Photo access: Change or revoke photo-library permission at any time in your device settings. Some app features will stop working without access.
• Local information: Clear the app’s data or uninstall it using your device controls.
• Subscriptions: Manage or cancel a subscription through your Apple App Store or Google Play account.
• Privacy requests: Depending on where you live, you may have rights to access, correct, delete, restrict, or object to processing of personal information, or to receive a portable copy. You may also have the right to appeal our response or complain to your local data-protection authority.

To make a request, email support@photospa.ai. Because the app does not require an account and much of its data remains only on your device, we may not be able to identify information as belonging to you unless you provide the relevant anonymous identifier or purchase details. We may need to verify your request.

We do not sell personal information or share it for cross-context behavioral advertising, and we do not use or disclose sensitive personal information to infer characteristics about you.

6. Children’s privacy

The Services are not directed to children under 13, or the higher minimum age required in a particular jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

7. International transfers

Our service providers may process information in the United States and other countries whose data-protection laws may differ from those where you live. Where required, we rely on appropriate safeguards for international transfers.

8. Security

Keeping photo analysis on your device reduces the amount of sensitive information transmitted to others. We and our service providers use reasonable administrative, technical, and organizational measures to protect other information. No method of electronic storage or transmission is completely secure, so we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy as the Services or legal requirements change. We will post the updated version here and revise the “Last updated” date. If a change is material, we will provide additional notice where required by law.

10. Contact us

Questions, concerns, and privacy requests can be sent to support@photospa.ai.